Everything your bike shop runs on, in one system.
No modules to bolt on, no third-party add-ons to duct-tape together. This is what's in the box.
Your workshop, on one board.
Every job from intake to pickup: booked, in progress, waiting on parts, quoted, ready. Nothing lives in someone's head or on a scrap of paper.
- Job cards with customer, bike, services, parts, photos, and notes in one place
- Scheduling that respects your real capacity and opening hours
- Quotes and work orders customers approve online — from their phone
- E-bike and battery job support
- Full service history on every bike, forever
Take bookings while you sleep.
A clean, public booking page for your shop (or each of your stores). Customers pick their bike, service, and date — and the job lands on your board with everything filled in.
- Customers identified by mobile number — repeat customers don't re-enter anything
- Your services, your prices, your available dates — you control all of it
- Pickup & delivery option with your own radius and fees
- Customers can upload photos of the problem after booking
- Your branding, your colours, your words
Your customers always know what's happening.
Automatic SMS and email at every stage — booking confirmed, quote ready, work approved, bike ready for pickup. Written once as templates, sent forever without you thinking about it.
- Automatic updates tied to job status — zero effort after setup
- One-to-one messaging when you need a conversation
- Bulk messages for recalls, promos, or “we're closed Friday”
- Every message stored against the customer record
The payoff: the “is my bike ready?” calls basically stop.
Sell over the counter, not through a second system.
A full point of sale in the same system as your workshop — so a tube sold at the counter and a service sold on the bench end up in the same reports, the same Xero, the same customer history.
- Fast carts, receipts, and end-of-day tidiness
- In-person card payments via Stripe Terminal
- Invoices with online card payment for the “I'll pay when I pick it up” crowd
- Complete bike sales tracked properly, not as a giant miscellaneous line
Scan a barcode. The product imports itself.
SpokeHub connects directly to major NZ distributors' databases. Scan something that's never been in your system, and it arrives — description, pricing, the lot. No more “Misc part — $25”.
- Product catalogue with variants, stock levels, and multi-store support
- Stocktakes that don't require closing the shop for a day
- Purchase orders from order to receiving
- Preorders tracked so customer deposits don't get lost
- Shopify sync for stock and orders if you sell online
The shop runs itself around you.
- Automatic job card printing — a booking comes in or a job is created, and the card is in the tray before you've walked to the printer
- Receipt printing from POS, as you'd expect
- Landline caller ID — when a customer rings, their record and full history open on screen automatically. New jobs pre-fill their details. It's the feature every shop asks about twice.
Want to see it with your own eyes?
Book a demo and we'll walk you through SpokeHub live — or register for early access and be first in line for a free trial.
Now in limited early access · free trial for early access shops · built in New Zealand